@import "https://fonts.googleapis.com/css2?family=DM+Sans:opsz,wght@9..40,300;9..40,400;9..40,500;9..40,600&family=DM+Mono:wght@400;500&display=swap";*,:before,:after{box-sizing:border-box;margin:0;padding:0}:root{--cyan:#00b8b4;--cyan-dark:#008f8c;--cyan-light:#e0f7f7;--dark:#0e0826;--dark2:#1a1040;--surface:#fff;--surface2:#f8fafc;--border:#e8edf2;--text:#1a1a2e;--text2:#4a5568;--text3:#94a3b8;--danger:#ef4444;--danger-bg:#fef2f2;--warning:#f59e0b;--success:#10b981;--info:#3b82f6;--info-bg:#eff6ff;--purple:#7c3aed;--radius:10px;--radius-sm:6px;--radius-lg:16px;--shadow:0 1px 4px #00000012;--shadow-md:0 4px 16px #0000001a;--shadow-lg:0 8px 32px #00000021;--sidebar-w:220px;--topbar-h:56px}body{background:var(--surface2);color:var(--text);font-family:DM Sans,sans-serif;font-size:14px;line-height:1.6}.app-shell{height:100vh;display:flex;overflow:hidden}.sidebar{width:var(--sidebar-w);background:var(--dark);flex-direction:column;flex-shrink:0;display:flex;overflow-y:auto}.main-area{flex-direction:column;flex:1;display:flex;overflow:hidden}.topbar{height:var(--topbar-h);background:var(--surface);border-bottom:1px solid var(--border);box-shadow:var(--shadow);flex-shrink:0;align-items:center;gap:12px;padding:0 24px;display:flex}.page-content{flex:1;padding:24px;overflow-y:auto}.sb-logo{border-bottom:1px solid #ffffff14;padding:20px 18px 14px}.sb-logo-name{color:#fff;letter-spacing:-.3px;font-size:15px;font-weight:700}.sb-logo-sub{color:#fff6;margin-top:2px;font-size:11px}.sb-nav{flex:1;padding:12px 0}.sb-section{margin-bottom:4px}.sb-section-label{color:#ffffff4d;text-transform:uppercase;letter-spacing:.8px;padding:10px 18px 4px;font-size:10px;font-weight:700}.nav-item{color:#ffffffa6;cursor:pointer;border-radius:0;align-items:center;gap:8px;padding:8px 18px;font-size:13px;transition:all .15s;display:flex;position:relative}.nav-item:hover{color:#fff;background:#ffffff0f}.nav-item.active{color:var(--cyan);background:#00b8b426;font-weight:600}.nav-item.active:before{content:"";background:var(--cyan);border-radius:0 2px 2px 0;width:3px;position:absolute;top:0;bottom:0;left:0}.nav-badge{background:var(--cyan);color:var(--dark);text-align:center;border-radius:10px;min-width:18px;margin-left:auto;padding:1px 6px;font-size:10px;font-weight:700}.sb-user{border-top:1px solid #ffffff14;align-items:center;gap:10px;padding:14px 18px;display:flex}.sb-av{background:var(--cyan);width:32px;height:32px;color:var(--dark);cursor:pointer;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:12px;font-weight:700;display:flex}.sb-user-name{color:#fff;font-size:13px;font-weight:600}.sb-user-role{color:#fff6;font-size:11px}.logout-btn{color:#fff6;cursor:pointer;background:0 0;border:none;border-radius:4px;margin-left:auto;padding:4px;font-size:16px;transition:color .15s}.logout-btn:hover{color:var(--danger)}.topbar-title{flex:1;font-size:16px;font-weight:600}.env-badge{letter-spacing:.3px;border-radius:6px;padding:5px 12px;font-size:11px;font-weight:700}.env-admin{background:var(--cyan);color:var(--dark)}.env-user{background:var(--dark);color:#fff}.view-toggle-btn{cursor:pointer;background:0 0;border:1.5px dashed;border-radius:6px;padding:5px 12px;font-size:11px;font-weight:600;transition:all .15s}.view-toggle-btn:hover{opacity:.8}.btn{border-radius:var(--radius-sm);cursor:pointer;border:1px solid var(--border);background:var(--surface);color:var(--text);align-items:center;gap:6px;padding:7px 14px;font-family:inherit;font-size:13px;font-weight:500;transition:all .15s;display:inline-flex}.btn:hover{background:var(--surface2)}.btn-primary{background:var(--cyan);border-color:var(--cyan);color:var(--dark);font-weight:600}.btn-primary:hover{background:var(--cyan-dark);border-color:var(--cyan-dark)}.btn-danger{background:var(--danger);border-color:var(--danger);color:#fff}.btn-danger:hover{background:#dc2626}.btn-sm{padding:5px 10px;font-size:12px}.btn-xs{padding:3px 8px;font-size:11px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.card-body{padding:20px}.card-hd{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.card-title{font-size:14px;font-weight:600}.form-group{margin-bottom:14px}.form-label{color:var(--text2);text-transform:uppercase;letter-spacing:.4px;margin-bottom:5px;font-size:12px;font-weight:600;display:block}.form-input{border:1.5px solid var(--border);border-radius:var(--radius-sm);width:100%;color:var(--text);background:var(--surface);outline:none;padding:9px 12px;font-family:inherit;font-size:13px;transition:border-color .15s,box-shadow .15s}.form-input:focus{border-color:var(--cyan);box-shadow:0 0 0 3px #00b8b414}.form-hint{color:var(--text3);margin-top:4px;font-size:11px}.form-hint.error{color:var(--danger)}.form-hint.success{color:var(--success)}.fg2{grid-template-columns:1fr 1fr;gap:12px;display:grid}.data-table{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.table-head{background:var(--surface2);border-bottom:1px solid var(--border);color:var(--text3);text-transform:uppercase;letter-spacing:.5px;padding:10px 16px;font-size:11px;font-weight:700;display:grid}.table-row{border-bottom:1px solid var(--border);cursor:pointer;align-items:center;padding:12px 16px;transition:background .12s;display:grid}.table-row:last-child{border-bottom:none}.table-row:hover{background:var(--surface2)}.tcols{grid-template-columns:110px 1fr 120px 90px 100px 90px}.team-cols{grid-template-columns:1fr 100px 80px 140px 70px}.badge{border-radius:10px;align-items:center;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.b-crit{color:#991b1b;background:#fee2e2}.b-high{color:#92400e;background:#fef3c7}.b-med{color:#1e40af;background:#dbeafe}.b-low{color:#166534;background:#f0fdf4}.b-open{color:#1e40af;background:#dbeafe}.b-prog{color:#92400e;background:#fef3c7}.b-pend{color:#5b21b6;background:#f5f3ff}.b-res{color:#166534;background:#dcfce7}.b-closed{color:#475569;background:#f1f5f9}.b-inc{color:#991b1b;background:#fee2e2}.b-sr{color:#1e40af;background:#dbeafe}.b-sla-ok{color:#166534;background:#dcfce7}.b-breach{color:#991b1b;background:#fee2e2}.tid{font-family:DM Mono,monospace;font-size:11px}.tid-inc{color:#991b1b}.tid-sr{color:#1e40af}.notif-bell{cursor:pointer;border-radius:var(--radius-sm);padding:6px;transition:background .15s;position:relative}.notif-bell:hover{background:var(--surface2)}.notif-dot{background:var(--danger);border:2px solid var(--surface);border-radius:50%;width:8px;height:8px;display:none;position:absolute;top:2px;right:2px}.notif-dot.active{display:block}.notif-panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);width:340px;max-height:420px;box-shadow:var(--shadow-lg);z-index:100;position:fixed;top:60px;right:12px;overflow-y:auto}.notif-hd{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:14px 18px 10px;display:flex}.notif-title{font-size:14px;font-weight:600}.notif-clear{color:var(--cyan);cursor:pointer;font-size:11px;font-weight:500}.notif-item{border-bottom:1px solid var(--border);cursor:pointer;padding:12px 18px;transition:background .12s}.notif-item:last-child{border-bottom:none}.notif-item:hover{background:var(--surface2)}.notif-item.unread{background:var(--cyan-light)}.notif-text{color:var(--text2);font-size:13px;line-height:1.5}.notif-time{color:var(--text3);margin-top:3px;font-size:11px}.overlay{z-index:200;background:#00000073;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.modal{background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);width:100%;max-width:560px;max-height:90vh;overflow-y:auto}.modal-sm{max-width:420px}.modal-hd{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;padding:20px 24px 16px;display:flex}.modal-title{font-size:16px;font-weight:700}.modal-sub{color:var(--text3);margin-top:2px;font-size:12px}.modal-close{cursor:pointer;color:var(--text3);background:0 0;border:none;border-radius:4px;padding:2px 6px;font-size:18px}.modal-close:hover{background:var(--surface2)}.modal-body{padding:20px 24px}.form-actions{justify-content:flex-end;gap:8px;margin-top:20px;display:flex}.auth-screen{background:linear-gradient(135deg, var(--dark) 0%, var(--dark2) 50%, #1a1040 100%);justify-content:center;align-items:center;min-height:100vh;padding:20px;display:flex}.auth-card{background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);width:100%;max-width:420px;padding:36px}.auth-logo{text-align:center;margin-bottom:8px;font-size:36px}.auth-brand{text-align:center;color:var(--dark);letter-spacing:-.3px;margin-bottom:4px;font-size:20px;font-weight:700}.auth-brand span{color:var(--cyan)}.auth-sub{color:var(--text3);text-align:center;margin-bottom:24px;font-size:13px}.auth-tabs{border-bottom:2px solid var(--border);gap:0;margin-bottom:20px;display:flex}.auth-tab{text-align:center;cursor:pointer;color:var(--text3);border-bottom:2px solid #0000;flex:1;margin-bottom:-2px;padding:10px;font-size:13px;font-weight:600;transition:all .15s}.auth-tab.active{color:var(--cyan);border-bottom-color:var(--cyan)}.btn-auth{background:var(--cyan);border-radius:var(--radius-sm);width:100%;color:var(--dark);cursor:pointer;border:none;margin-top:4px;padding:11px;font-family:inherit;font-size:14px;font-weight:700;transition:background .15s}.btn-auth:hover{background:var(--cyan-dark)}.btn-auth:disabled{opacity:.5;cursor:not-allowed}.sla-banner{border-radius:var(--radius-sm);margin-bottom:14px;padding:10px 14px;font-size:13px;font-weight:500}.sla-ok{color:#166534;background:#dcfce7;border:1px solid #bbf7d0}.sla-warn{color:#92400e;background:#fef3c7;border:1px solid #fde68a}.sla-breach{color:#991b1b;background:#fee2e2;border:1px solid #fca5a5}.empty{text-align:center;padding:48px 20px}.empty-icon{margin-bottom:12px;font-size:40px}.empty-text{color:var(--text3);font-size:14px}.loading{text-align:center;color:var(--text3);padding:40px}.spinner{border:3px solid var(--border);border-top-color:var(--cyan);border-radius:50%;width:28px;height:28px;margin:0 auto 10px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.toast{border-radius:var(--radius);box-shadow:var(--shadow-lg);z-index:999;opacity:0;pointer-events:none;padding:12px 20px;font-size:13px;font-weight:500;transition:all .3s;position:fixed;bottom:24px;right:24px;transform:translateY(100px)}.toast.show{opacity:1;transform:translateY(0)}.toast.success{color:#166534;background:#dcfce7;border:1px solid #bbf7d0}.toast.error{color:#991b1b;background:#fee2e2;border:1px solid #fca5a5}.filter-bar{flex-wrap:wrap;gap:10px;margin-bottom:16px;display:flex}.search-box{border:1.5px solid var(--border);border-radius:var(--radius-sm);outline:none;flex:1;min-width:200px;padding:8px 12px;font-family:inherit;font-size:13px}.search-box:focus{border-color:var(--cyan)}.filter-select{border:1.5px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);cursor:pointer;outline:none;padding:8px 12px;font-family:inherit;font-size:13px}.sec-hd{justify-content:space-between;align-items:center;margin-bottom:14px;display:flex}.sec-title{font-size:15px;font-weight:600}.page-hd{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.page-title-text{font-size:18px;font-weight:700}.attach-drop-zone{border:2px dashed var(--border);border-radius:var(--radius-sm);text-align:center;cursor:pointer;padding:16px;transition:border-color .15s}.attach-drop-zone:hover{border-color:var(--cyan)}.mention-tag{background:var(--cyan-light);color:var(--cyan-dark);border-radius:3px;padding:0 4px;font-weight:600}.cat-pill{background:var(--surface2);border:1px solid var(--border);border-radius:10px;padding:2px 8px;font-size:11px}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}